UK, European and all worldwide orders are printed within 10 working days. US production can take up to 2 weeks.

Delivery methods and costs

Production timing

UK, European and all worldwide orders are printed within 10 days.

US production can take up to 2 weeks.

Shipping: if you choose next day delivery, the parcel will normally be delivered the next working day after it is ready for dispatch. However, we have noticed that many couriers are not abiding by their stated timings - they say this is due to Covid pressures and increased volumes. We cannot be held accountable for delays due to carriers.

The following is for information only.  Options with the correct costs for your order will be presented at check-out.  

 

UK delivery methods and costs

Standard delivery

 

Royal Mail 1st class next day tracked (up to 3 books)

£5.00

DPD tracked next day (up to 15Kg)

£7.90

 

Europe and EU delivery methods and costs

Standard delivery

 

Royal Mail untracked 3-5 days (single book)

£8.79

Royal Mail untracked 3-5 days (2 books)

£14.77

Royal Mail untracked 3-5 days (3 books)

£17.50

Tracked Delivery

 

Royal Mail tracked 3-5 days (single book)

£15.50

Royal Mail tracked 3-5 days (2 books)

£17.22

Royal Mail tracked 3-5 days (3 books)

£18.82

 

 

USA delivery methods and costs

UPS mail innovations (tracked) to 1lb, 4-14 bus days

US$5.00

UPS mail innovations (tracked) to 2lb, 4-14 bus days

US$5.40

UPS mail innovations (tracked) to 4lb, 4-14 bus days

US$7.00

UPS mail innovations (tracked) to 10lbs, 4-14 bus days

US$12.00

UPS mail innovations (tracked) to 15lbs, 4-14 bus days

US$18.00

UPS ground (tracked) to 1lb, 1-7 bus days

US$19.50

UPS ground (tracked) to 2lbs, 1-7 bus days

US$21.00

UPS ground (tracked) to 4lbs, 1-7 bus days

US$24.00

UPS 2nd day air (tracked) to 1lb, 2 bus days

US$30.00

UPS 2nd day air (tracked) to 4lb, 3 bus days

US$43.00

 

 

Rest of world delivery methods and costs

Standard Delivery

 

Royal Mail untracked 6-7 days (single book)

£20.11

Royal Mail untracked 6-7 days (2 books)

£30.22

Royal Mail untracked 6-7 days (3 books)

£36.46

Tracked services

 

Royal Mail tracked 6-7 days (single book)

£23.94

Royal Mail tracked 6-7 days (2 books)

£34.80

Royal Mail tracked 6-7 days (3 books)

£36.46

Cancellation and returns

As the products we sell are personalised, we do not accept returns.  If you are not completely satisfied with your order, please let us know within seven days of receiving the parcel.  Please email admin@memory-books.com with clear photos if relevant, as this will help us to find a solution for you as quickly as possible.